The Delivery

The product(s) subject to the contract shall be delivered to the Buyer or the person/organization at the address indicated within this 30 (thirty) day period, depending on the distance of the Buyer's delivery address for each product, provided that it does not exceed the legal period of 30 (thirty) days following the delivery of the order to the Seller. is delivered.

In order to avoid any doubt, for the delivery of the product(s) subject to this Agreement, this Agreement and the Preliminary Information Form must be confirmed electronically by the Buyer and the price of the product(s) must be fully and completely paid by the payment method preferred by the Buyer. It must be paid. If the price of the product is not paid for any reason, is paid incompletely or the payment is canceled in the bank records, the Seller is deemed to be free from the obligation to deliver the product.

In cases where it becomes impossible to fulfill the goods or services subject to the order, the Seller shall notify the Buyer in writing or through the permanent data provider within 3 (three) days from the date of learning of this situation and shall make all payments collected, including delivery costs, if any, as of the date of notification. returns it to the Buyer within 14 (fourteen) days at the latest.

BUYER'S REPRESENTATIONS AND COMMITMENTS

The Buyer acknowledges that he/she has read the preliminary information uploaded by the Seller regarding the basic characteristics of the contractual goods or services on the Site, the sales price and payment method, and the delivery and cargo cost, has given the necessary confirmation electronically, and accepted the PAYMENT OBLIGATION upon confirming the order on the Site. He accepts, declares and undertakes that he is aware that he is under this obligation.

By confirming this Agreement and the Preliminary Information Form electronically, the Buyer shall obtain the address, basic features of the ordered goods or services, the price of the goods or services including taxes, payment and delivery and delivery price information that must be given to the Buyer by the Seller before the conclusion of distance contracts. It also confirms that it has been acquired correctly and completely.

After the delivery of the goods or services, if the relevant bank or financial institution does not pay the price of the goods or services to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons, which is not due to the Buyer's fault, the Buyer will receive the goods, provided that the goods have been delivered to him. or is obliged to return the service to the Seller within 3 (three) days. In this case, delivery expenses belong to the Buyer.

If the goods or services subject to the contract are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

SELLER'S REPRESENTATIONS AND COMMITMENTS

The Seller is responsible for delivering the goods or services subject to the contract to the Buyer in a sound, complete manner, in accordance with the consumer legislation, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

The Seller may supply a different product of equal quality and price to the Buyer before the expiry of the performance obligation arising from the Contract, provided that it is based on a justified reason, informs the Buyer and obtains its express approval.

BUYER'S RIGHT OF WITHDRAWAL

The Buyer may exercise the right of withdrawal within 14 (fourteen) days from the date on which the Buyer or the third party designated by the Buyer receives the goods in contracts regarding the delivery of goods, without assuming any legal or criminal liability and without giving any justification, and within 14 (fourteen) days from the day the contract is established in contracts related to the performance of services. . The buyer may also exercise his right of withdrawal within the period from the conclusion of the contract to the delivery of the goods.

The Buyer may exercise his right of withdrawal by filling out the withdrawal form delivered to him with the order or by sending it to the Seller with a clear statement stating his decision to withdraw. The form or express declaration of withdrawal must be sent to the Seller in writing or via the permanent data provider before the right of withdrawal expires. The contact information of the Seller to whom the withdrawal notification can be made is as follows:

Address: Feyzullah Mahallesi Şehit Hikmet Alp Caddesi No:28 D:9 Maltepe Istanbul

E-mail: betonarke@gmail.com

The Seller shall pay all payments made by the Buyer to the Seller regarding the relevant goods or services, including the delivery costs of the goods to the Buyer, if any, within 14 (fourteen) days from the date of receipt of the notification that the Buyer has exercised his right of withdrawal. It will be refunded to the Buyer at once, in accordance with the payment instrument used and without incurring any costs or obligations to the consumer.

If the Buyer exercises its right of withdrawal, the cargo company that will return the product specified by the Seller is SÜRAT KARGO. In case the right of withdrawal is exercised, the Buyer is responsible for the expenses related to the return if the goods are sent back via the cargo company specified here. If the Buyer sends the goods to be returned by a cargo company other than the Seller's contracted cargo company specified in this Agreement, the Seller is not responsible for the return shipping costs and any damage that the goods may suffer during the shipping process.

The Buyer must return the goods to the Seller within 10 (ten) days from the date of notification that he/she has exercised his/her right of withdrawal. Along with the goods subject to return, the invoice, box, packaging, standard accessories, if any, and other products given as a gift due to the purchase of the goods in question must be returned to the Seller completely and undamaged. The buyer must use the goods in accordance with its operation, technical specifications and usage instructions within the withdrawal period, otherwise he will be responsible for any changes or deteriorations that occur in the goods.

CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED

The Buyer accepts, declares and undertakes that he/she is aware that he cannot exercise his right of withdrawal in the following cases:

Contracts for goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller or provider.
Contracts regarding goods prepared in line with the wishes or personal needs of the consumer.
Contracts for the delivery of goods that are perishable or may expire quickly.
Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts regarding the delivery of those whose return is not suitable in terms of health and hygiene.
Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature.
Contracts regarding books, digital content and computer consumables offered in tangible form if the protective elements such as packaging, tape, seals and packages have been opened after the delivery of the goods.
Contracts regarding the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement.
Contracts regarding the use of free time for accommodation, goods transportation, car rental, food and beverage supply and entertainment or recreation, which must be made on a certain date or period.
Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.
Contracts regarding services whose performance begins with the approval of the consumer before the right of withdrawal expires.

SELLER'S RESOLUTION METHOD FOR COMPLAINTS

The Buyer may directly convey his/her complaints regarding the purchased goods and/or services to the Seller (using the Seller's contact addresses specified under the Parties heading above). If the complaint is forwarded, the Seller will provide all possible support to resolve the problem.

DEFAULT AND LEGAL CONSEQUENCES

If the Buyer defaults in the transactions made by credit card, the card holder will be liable to the bank within the framework of the credit card agreement made with the bank. In this case, the relevant bank may take legal action and request the expenses and attorney's fees incurred from the Buyer. In case of default by the Buyer under any circumstances, the Buyer will be responsible for any damage or loss suffered by the Seller.